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Client's Comments about Promoterz
Promoterz makes me money everyday...I LOVE it! I now have a system that manages my customers experience 24 hours a day 7 days a week...and I don’t have to do a thing! Promoterz has helped identify employees that were costing me hundreds of dollars a week! I never would have known about the problems without Promoterz!
Thanks to Promoterz, I now have an email database that generates monthly incremental revenue...Automatically!
Angelia Levesque, Subway Bangor, MESince I started Promoterz my Guest Retention rate has improved from 60.666 (the 3 months before Promoterz) to 62.66 (the three month after Promoterz) and it is still increasing! A 2% increase on 650 guests a week is an extra 13 guests per week, with a tickets average of over $20 is $260/week or about $1100 per month. Also, we have averaged 17 new customers per month (from the Promoterz referral coupons) and 78 (who bring in the Promoterz $2 off card) returning customers per month for the past 5 months. Promoterz is an absolute no-brainer!
Scott Wientraub Fantastic Sams Owner, New JerseyI don’t have the time or expertise to figure out multiple systems for collecting feedback and collecting and sending emails--not to mention texting or social media. Promoterz is like one of those Swiss Army knives: it’s got all the tools and they just keep adding.
Tom Chapman Local FAF Board Member Subway Owner Dallas/Ft.Worth,TXWe’ve been using Promoterz in our stores since April of this year. In a few short months we’ve built a powerful customer email list and have had nearly 1,400 referrals sent out. Promoterz is definitely a positive marketing tool that is growing my business.
The customer feedback is also very powerful. Recently, through Promoterz, a customer let me know that she would never return. I was able to start a dialog with her, resolve her concerns, and she’s been back multiple times since. I never would have known about her or been able to contact her without this system.
Thanks to Promoterz, I’ve got a staff that is more customer focused and I’ve got more customers for them to focus on!
Promoterz is amazing! I'm more in touch with what is going on in my stores than I have ever been. We make it a point to share the feedback with our stylists. They love it and our scores continue to improve. We also see a lot of referrals going out that wouldn't have happened otherwise. I have used other customer satisfaction systems, but PromoterZ™ goes way beyond.
Chuck Matheny, SportClips Multi-unit owner, Mesa, ArizonaHi Eric!
Just wanted to thank you so much for introducing our company to “Promoterz”! Before this program, I felt very overwhelmed with all the information I was trying to capture from my customer to keep them feeling they were being heard and well taken care of. “Promoterz” has given me a fast and easy way to do this and with VERY little upkeep from me! I can NOW concentrate on connecting with them in other ways! I have found that this program can capture their feedback to improve, while getting their email address for future contact and sales. We also use the monthly email blast as a Company Newsletter to all our customers~ this gives them a great snapshot of what we are doing in the community and what specials we are currently running. The referral portal has been great too…. it doesn’t get any easier for our customer to refer their friends than to send off an email with a coupon attached!
Thank you again; it’s been the best Customer Loyalty Program we have set up, we will definitely keep it “Growing”!!
At Urgent Care Extra we have found customer feedback to be a gift that just keeps on giving. We use it to reply to customer challenges, to review the performance of our providers, to give congratulations to those mentioned, to request customer referrals and to use the feedback as dynamic updating convincing content on our site.
Thanks for helping make it all so easy.
Dr. Doug Hobbs, President & Co-Founder Urgent Care Extra